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What is Business Process Re-engineering Overview about?

The document discusses business process reengineering (BPR), which involves fundamentally rethinking and radically redesigning business processes to achieve dramatic improvements in performance metrics like cost, quality, and speed. It provides background on BPR, including its objectives to lower costs and increase quality and quantity of services. A case study is presented on successfully implementing BPR at a Singapore hospital to improve patient services and increase efficiency without sacrificing qualit

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