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About this Business, Management and Accounting article
Integrating Kano customer satisfaction coefficient and SIPA grid for service quality improvement by Oey, Elia; Paramitha, Tiara; Novita, N.A. is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Oey, Elia; Paramitha, Tiara; Novita, N.A.
- Publisher
- Inderscience Publishers; Inderscience Enterprises Ltd. (ISSN 1746-6474)
- Published
- 2020
- Field
- Business, Management and Accounting (Social Sciences)
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