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What is TQM Implementation at Abu Dhabi Ports about?

This chapter introduces the study, which aims to analyze the total quality management (TQM) procedures implemented at Abu Dhabi Ports Company and how they align with international standards. It discusses the background and objectives of the research, which are to investigate whether Abu Dhabi Ports has TQM procedures in place, identify specific TQM tools used, and examine how their operations coincide with international quality standards. The chapter also outlines the research questions and provides context

Author

Harish Khatri

Language

EN