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Can I read Post Visit Feedback Process in CRM on EtoBox?
Post Visit Feedback Process in CRM by waytovikram is a document available to read on EtoBox.
What is Post Visit Feedback Process in CRM about?
Syed Ali Ahmed works in customer acquisition in CRM and performs the post visit feedback (PVF) process as a CRE. The PVF process involves capturing walk-in and telephone enquiries, calling customers the next day to ask questions about their experience and take feedback, solving any queries with a sales consultant, and passing the message to the sales manager and CRM. Feedback is categorized as hot, warm, cold, or lost for analysis in a summary report that is passed to the sales manager and CRM for further p
- Author
- waytovikram
- Language
- EN