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What is FLOCERT Appeal & Review SOP Guide about?

This document outlines the appeal and review process for certification decisions made by FLOCERT. It defines evaluation decisions, certification decisions, appeals, and reviews. For appeals against certification decisions, customers have 7 days to submit an appeal form. For reviews of evaluation decisions, customers have 7 days. The appeal and review committees are comprised of FLOCERT managers and regional managers. They make decisions within 35 days. The process aims to ensure consistent standards interpr

Author

Prasang Kaur

Language

EN