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This document summarizes a research paper about handling public complaints regarding health services at the Puskesmas health center in Pasan District, Southeast Minahasa Regency. The research found that public complaints were not being addressed properly by the health center. There was no clear system for receiving complaints from the community, such as a complaints box or SMS system. As a result, the community was dissatisfied with the services. The research aims to understand how to better handle public c

Author

achmad subahtiar

Language

EN