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Customer Satisfaction in Courier Services by Varun Reddy is a document available to read on EtoBox.
What is Customer Satisfaction in Courier Services about?
This document is a dissertation submitted by Gautam Nanda for the partial fulfillment of an MBA degree from Bangalore University. The dissertation analyzes customer satisfaction with Prakash Air Freight, a courier service company based in Bangalore. The study uses both primary and secondary research methods, including a survey distributed to Prakash Air Freight customers. The dissertation contains chapters on the company profile, research methodology, data analysis, findings, and recommendations to improve
- Author
- Varun Reddy
- Language
- EN