Can I read Total Quality Management in Chemicals on EtoBox?

Total Quality Management in Chemicals by M Laporte is a document available to read on EtoBox.

What is Total Quality Management in Chemicals about?

This mini-dissertation evaluates the implementation of Total Quality Management (TQM) in a South African chemical company, focusing on its effectiveness in enhancing customer satisfaction and operational efficiency. The study reveals that while TQM principles are generally understood and applied at all levels, improvements in management communication and employee engagement are necessary. Recommendations are provided to address identified gaps and enhance the company

Author

M Laporte

Language

EN