Opening book details…
About this Social Sciences article
Measuring and Managing Customer Satisfaction: , by Sheila Kessler. Milwaukee, WI: ASQ Quality Press, 1996. 228p. $32.00 ($26.00, members of the American Society for Quality). ISBN 0-87389-364-6. LC 96-19579. is a Social Sciences article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Social Sciences.
- Publisher
- Elsevier Science; Elsevier ; Elsevier Ltd.; Elsevier BV (ISSN 0099-1333)
- Published
- 2000
- Field
- Social Sciences