About this document
CRM Benefits for Telecom Services by Nimisha Walecha is a document available to read on EtoBox.
This document discusses the benefits of implementing a customer relationship management (CRM) system for cellular telecom services. It provides an overview of what CRM is and how it can help automate and improve business processes related to customer acquisition, retention, and support. The document then discusses how a CRM system was implemented by Hutchison Max Telecom Ltd to reduce costs, improve customer service times, and enable better marketing through customer data analysis. Key benefits realized inc
- Author
- Nimisha Walecha
- Language
- EN