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What they don't teach you in business school : Real-world sales and service skills you need to win and wow clients! by Fleury, Michele L. is a book available to read on EtoBox.

What is What they don't teach you in business school : Real-world sales and service skills you need to win and wow clients! about?

Want to win more customers? Want to know what to say to clients and how to say it? Want your clients to love your company and willingly refer you to others? This book will illustrate simple communication, sales, and customer service techniques that you can immediately implement in your business and in your relationships with your clients. In this book, you will learn tried and true tactics, not pie in the sky ideas that are so broad they leave you wondering what to do next. So youve already started a business, youre incredibly talented with a creative skill, people keep telling you that your work is wonderful or that your business idea is greatbut you cant seem to get good customers and keep them. Maybe you get the client the first time, but they never come back to your business again, and no one is referring other people to you. Perhaps youve started a small company, but you have no business experience or training, and you have no idea how to sell, service, or communicate with customers. The tips in this book represent a lifetime of helpful hints and specific tactics used in the author's corporate sales career (and in her own small business) -- for over 25 years -- to communicate,

Author

Fleury, Michele L.

Publisher

CreateSpace Independent Publishing Platform

Published

2018

Language

EN

ISBN

9781548706883

Rating

4.3 / 5 (70 ratings)

Updated

2026-03-14