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What is Heywood v. Cruzan Motors Appeal Summary about?

This document is a court opinion regarding an appeal by Maria Heywood of the dismissal of her claims against Cruzan Motors, Inc. The court had two questions to consider: 1) Whether Heywood failed to exhaust her administrative remedies before filing suit, and 2) Whether her claim for intentional infliction of emotional distress failed to state a cause of action. The court agreed that exhaustion was required but remanded the consumer complaint claim back to the agency due to misleading information provided to

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Scribd Government Docs

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