Opening book details…
Can I read Mastering Emotional Intelligence Skills on EtoBox?
Mastering Emotional Intelligence Skills by samruddhi is a document available to read on EtoBox.
What is Mastering Emotional Intelligence Skills about?
Daniel Goleman discusses the concept of "emotional judo" or using emotional intelligence to calm distressing emotions in others. An example is given of an old Japanese man on a train who is able to calm an angry, drunk laborer through empathy, distraction, and establishing a positive emotional connection. The man
- Author
- samruddhi
- Language
- EN