About this document
Crisis Management Team Best Practices by George Chaloutsos is a document available to read on EtoBox.
Crisis management involves three phases - pre-crisis, crisis response, and post-crisis. In the pre-crisis phase, organizations should prevent known risks, prepare a crisis management plan and team through annual updates and training exercises, and pre-draft key messages and spokesperson talking points. During a crisis, the primary concern is public safety, followed by addressing financial and reputation threats. Effective crisis response requires having designated crisis communication channels in place such
- Author
- George Chaloutsos
- Language
- EN