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What is Quality Management Strategies Explained about?
The document outlines the definition and importance of quality in organizations, emphasizing the need for a quality approach to enhance competitiveness and customer satisfaction. It details the eight dimensions of product quality, the roles of quality management, assurance, control, and improvement, and provides a structured approach to implementing quality initiatives. Additionally, it discusses tools, methods, and standards, particularly ISO 9001:2015, that organizations can adopt to ensure effective qual
- Author
- abdallahanes.heddadji
- Language
- EN