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Research Presentation by Aung Pyae Sone is a document available to read on EtoBox.

What is Research Presentation about?

The document outlines a study on the factors influencing customer experience and loyalty towards Dai-ichi Life Insurance Myanmar Ltd. It highlights the importance of various service quality dimensions such as tangibility, reliability, responsiveness, assurance, empathy, competence, and communication. The study aims to analyze these factors and their impact on customer loyalty using both primary and secondary data collected through surveys.

Author

Aung Pyae Sone

Language

EN