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Total Quality Management As The Key of The Company To Gain The Competitiveness, Performance Achievement and Consumer Satisfaction by akimohsen17 is a document available to read on EtoBox.

What is Total Quality Management As The Key of The Company To Gain The Competitiveness, Performance Achievement and Consumer Satisfaction about?

The study examines the impact of Total Quality Management (TQM) on competitiveness, performance, and consumer satisfaction in large-scale manufacturing companies in Makassar, Indonesia. Results indicate that effective TQM implementation enhances company competitiveness and consumer satisfaction, although it does not directly improve business performance. The research highlights the necessity for manufacturing firms to adopt TQM practices to thrive in a competitive global market.

Author
akimohsen17
Language
EN

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