About this document
CPMI Customer Service Strategy Workshop by Warren Anastacio is a document available to read on EtoBox.
The document outlines a two-day Customer Service Strategy Workshop aimed at aligning property management services with business goals through practical activities and participant engagement. It includes sessions on reviewing customer service philosophies, drafting actionable strategies, and measuring ROI, with a focus on modern trends in property management such as technology integration and sustainability. Participants are expected to develop a Customer Service Strategy Statement and Charter, and engage in
- Author
- Warren Anastacio
- Language
- EN