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Factors Influencing M-Pesa Efficiency by lantayafrancinethea is a document available to read on EtoBox.

What is Factors Influencing M-Pesa Efficiency about?

The study investigates factors affecting the operational efficiency of small entrepreneurs, specifically focusing on M-Pesa outlets in Nairobi, Kenya. It aims to assess the impact of customer experience, transaction costs, service delivery, access to capital, and training on operational efficiency. The findings are intended to inform government policy and support the growth of small and medium enterprises.

Author

lantayafrancinethea

Language

EN