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Overcoming Language Barriers in 911 Calls by pradeepkchakravorty is a document available to read on EtoBox.
What is Overcoming Language Barriers in 911 Calls about?
The document discusses the challenges faced by 911 interpreters due to language and cultural barriers during emergency calls. Key issues include difficulties with address comprehension, indirect communication styles, and fear of authorities among immigrants. It provides tips for dispatchers to effectively communicate with Limited English Proficient (LEP) callers, emphasizing the importance of clarity, patience, and collaboration with interpreters.
- Author
- pradeepkchakravorty
- Language
- EN