Can I read You're Next! : how one company changed the way we shop on EtoBox?

You're Next! : how one company changed the way we shop by Green, Terry (Terence) is a book available to read on EtoBox.

What is You're Next! : how one company changed the way we shop about?

1 online resource (xv, 223 pages), Ever been stressed by the queue in a fast food restaurant? Or an airline check in? Or had to wait ages in an A & E? When was the last time that you had to queue for something - and enjoyed the experience? In the fast paced wireless and e-enabled world why do we have to wait for service?, Includes bibliographical references, Cover; CONTENTS; PREFACE; INTRODUCTION; SHOPPING FOR BUSINESS; POST EARLY FOR SUCCESS; BANKING ON A QUEUE; STANDING IN LINE VS. TAKING A TICKET; THE IMPULSE BUY; THE SCIENCE OF QUEUE NOMICS; BENDING TIME; MAKING LEAN SERVICE DELIVERY A REALITY; THE UNDERCOVER SHOPPER; PLANET RETAIL; THE RETAIL SAFARI; LOVE ME, LOVE MY BRANCH; BUILDING A BUZZ; AFTERWORD; ACKNOWLEDGEMENTS; NOTES; RECOMMENDED READING, Print version record

Author

Green, Terry (Terence)

Publisher

London : Marshall Cavendish

Published

2010

Language

EN

ISBN

9789814302616

Subjects

Economics, History, Business