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What is QFD Process: Steps and Example about?

The document discusses the Quality Function Deployment (QFD) process and how it can be used to turn customer requirements into engineering specifications. It provides an example of using QFD for an automobile bumper. The key steps in QFD are: 1) identifying customers, 2) determining customer requirements, 3) prioritizing requirements, 4) benchmarking competitors, 5) translating requirements to engineering specifications, and 6) setting target values. An example walks through applying these steps to develop

Author

sreenivasiit

Language

EN