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Online Banking Interest Calculation Crisis by Raghu Nandan is a document available to read on EtoBox.

What is Online Banking Interest Calculation Crisis about?

The document analyzes a crisis in the Online Banking System where miscalculated loan interest affected over 15,000 accounts, leading to financial losses of approximately ₹75 crores. It details the responses and actions taken by various Software Quality Assurance roles, highlighting immediate crisis management, regulatory compliance, and customer compensation strategies. The incident resulted in significant organizational changes and a commitment to quality improvement, demonstrating the importance of proact

Author

Raghu Nandan

Language

EN