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What is Understanding Attrition in BPOs about?

Attrition, or employee turnover, is a significant problem affecting companies, especially in offshore locations like India. High attrition rates increase costs related to repeatedly hiring and training replacement employees. Studies show attrition rates in India range from 25-80%, with many companies experiencing 60% or more annually. There are many reasons for attrition, including higher salaries offered elsewhere, poor working conditions, lack of career growth opportunities, personal reasons, and poaching

Author

vinivasu06

Language

EN