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What is Balanced Scorecard Framework Overview about?

The document provides an overview of the balanced scorecard framework. It discusses the balanced scorecard as a measurement system, management system, and management philosophy. It describes the four perspectives of the balanced scorecard - financial, customer, internal business processes, and learning and growth. Key performance indicators are also outlined for each perspective. The balanced scorecard framework can be readily adapted for non-profit and government organizations by focusing on mission rather

Author

Sandeep Garg

Language

EN