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Patient Satisfaction in Indonesian Hospitals by raisaroin is a document available to read on EtoBox.

What is Patient Satisfaction in Indonesian Hospitals about?

This study evaluates patient satisfaction regarding healthcare quality in Indonesian public hospitals, revealing significant differences based on inpatient class types but not on the length of hospital stays. The findings indicate that satisfaction levels vary across four dimensions: effectiveness, accessibility, patient-centeredness, and equity, with the highest satisfaction reported in VIP wards. These results provide valuable insights for healthcare managers and policymakers to enhance service quality.

Author

raisaroin

Language

EN