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A quality management system (QMS) consists of policies, processes, and procedures that ensure compliance with standards and customer satisfaction. Auditing a QMS involves defining its scope and objectives, preparing an audit plan, executing the audit, reporting findings, and following up on improvements. Key elements of a QMS include quality policy, documentation, processes, and continuous improvement, with a focus on effective communication and targeted audits for enhanced performance.

Author

bgordon

Language

EN