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Decision making support in security forces command centers at open air music festivals: Localization of resources and sharing information by Armin Köfler; Viktoria Pammer-Schindler; Alexander Almer; Thomas Schnabel is a Engineering article available to read on EtoBox.

What is Decision making support in security forces command centers at open air music festivals: Localization of resources and sharing information about?

We describe a case study on decision making in command centers of security forces at major open air music festivals. Our goal was to assess current modus operandi and to identify design implications. We have carried out two expert interviews, two field observations and four group discussions with experts based on a fully functional prototype as IT artifact to concretize discussions. Key insights are that in this case localization of relevant resources is the most important aspect of situation awareness, and that state of current knowledge needs to be clearly shared within the command center.

Who reads Decision making support in security forces command centers at open air music festivals: Localization of resources and sharing information?

Author

Armin Köfler; Viktoria Pammer-Schindler; Alexander Almer; Thomas Schnabel

Publisher

Walter de Gruyter GmbH

Published

2018

Language

EN

Field

Engineering (Social Sciences)