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The article discusses the importance of emotional intelligence (EI) in leadership, highlighting that it consists of four domains and 12 competencies that go beyond just being kind and likable. It emphasizes that leaders like Esther may excel in certain EI areas but still need to develop skills such as conflict management and inspirational leadership to drive change and improve performance. The authors recommend using comprehensive 360-degree assessments to identify EI strengths and weaknesses, and coaching

Author

chaugiangvu4

Language

EN