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BPO Impact on Employment in China and India by Umesh Ponnan is a document available to read on EtoBox.
What is BPO Impact on Employment in China and India about?
The document compares the impact of the business process outsourcing (BPO) sector on employment in India and China. It discusses how BPO began in the 1980s with companies outsourcing back-office functions like accounting and customer support to take advantage of lower costs. India is now the top global destination for BPO, accounting for 65% of the IT offshore industry and 46% of the BPO industry. The BPO sector has grown rapidly in India and significantly contributed to the country
- Author
- Umesh Ponnan
- Language
- EN