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Can I read Handbook of Service Science, Volume II (Service Science: Research and Innovations in the Service Economy) on EtoBox?
Handbook of Service Science, Volume II (Service Science: Research and Innovations in the Service Economy) by Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício, Yuriko Sawatani is a nonfiction available to read on EtoBox.
What is Handbook of Service Science, Volume II (Service Science: Research and Innovations in the Service Economy) about?
The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first __Handbook of Service Science__ marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These technologies are reshaping the service landscape, transforming both business models and public policy, ranging from retail and hospitality to transportation and communications. By looking through the eyes of today’s new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted more dee
Who reads Handbook of Service Science, Volume II (Service Science: Research and Innovations in the Service Economy)?
It is typically read by self-directed learners exploring a subject in depth.
Common subject areas: history, science, philosophy, social sciences.
- Author
- Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício, Yuriko Sawatani
- Publisher
- Springer International Publishing : Imprint: Springer
- Published
- 2019
- Language
- EN
- ISBN
- 9783319985138
- Category
- nonfiction
- Subjects
- Management, Marketing, Business
- Updated
- 2026-03-24
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