About this document
Balanced Scorecard for Strategic Management by Gaurav is a document available to read on EtoBox.
The Balanced Scorecard is a performance measurement framework developed by Kaplan and Norton that considers both financial and non-financial measures grouped into four perspectives: financial, customer, internal business processes, and learning and growth. It was created to address the limitations of solely using financial measures to gauge past performance and provide insight into future performance. The Balanced Scorecard translates strategy into objectives, measures, targets, and initiatives for each per
- Author
- Gaurav
- Language
- EN