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What is IOCICS83135 about?

The Reserve Bank of India has mandated that all Credit Information Companies (CICs) appoint an Internal Ombudsman (IO) to enhance their grievance redressal mechanisms by April 1, 2023. The IO will review customer complaints that have been partly or wholly rejected by the CIC, ensuring an independent assessment before final decisions are made. This initiative aims to improve transparency and efficiency in handling consumer grievances within the credit information sector.

Author

rahalasarenpc

Language

EN