Can I read CPM Interaction Driver Configuration Guide on EtoBox?

CPM Interaction Driver Configuration Guide by Shiva Kumar is a document available to read on EtoBox.

What is CPM Interaction Driver Configuration Guide about?

The document discusses CPM interaction processes in Pega. It covers common elements of an interaction like identify/verify, review services, perform services, and wrap up. It also describes interaction drivers and intent tasks, how they are configured, and their purpose of allowing users to start service processes. Additionally, it provides best practices for interaction driver design like using privileges to filter unauthorized tasks and using several targeted categories rather than one large category. Sug

Author

Shiva Kumar

Language

EN