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Successful Service Design for Telecommunications : A Comprehensive Guide to Design and Implementation by Sauming Pang is a book available to read on EtoBox.

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Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent approach to designing scalable and operable processes that can be used when designing a variety of technologically based services; offering concepts, principles and numerous examples that the readers can easily adapt to their technological environment. Key features: Defines what telecommunications services are from business, technical and operational perspectives Explains how telecommunications services can be implemented, including implementation strategies for both new service introductions and enhancements to existing services The principles and management processes described can be used on

Author

Sauming Pang

Publisher

John Wiley & Sons, Incorporated

Published

2009

Language

EN

ISBN

9780470741207

Subjects

Engineering, Management, Business