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What is Understanding Internet Banking Services about?

The document discusses the evolution and features of internet banking (e-banking), highlighting its convenience for customers and the challenges it presents for regulators, including legal, security, and operational issues. It traces the history of banking in India, from its origins to nationalization and liberalization, emphasizing the growth of the banking sector and the impact of e-banking on monetary policy. The study aims to assess customer satisfaction with e-banking services at Kotak Mahindra Bank an

Author

madugula rishitha

Language

EN