About this document

E-Commerce Consumer Protection Insights by Pragati Bisaria 158 is a document available to read on EtoBox.

The document discusses consumer protection in e-commerce in India. It outlines key concerns for consumers like unfair marketing practices, unsafe products, and lack of effective grievance systems. The Consumer Protection (E-Commerce) Rules, 2020 were introduced to regulate e-commerce and protect consumers online. The rules establish duties for e-commerce entities around areas like returns, grievance redressal, and preventing discrimination against sellers. They also prohibit practices like misleading ads, a

Author

Pragati Bisaria 158

Language

EN