Can I read Call Center Agents on EtoBox?

Call Center Agents by Austin Fenis is a document available to read on EtoBox.

What is Call Center Agents about?

The document discusses the lifestyle challenges of call center agents, including dealing with impatient and angry clients, which some described as psychological trauma. However, agents also learned patience, which benefited them and their work. To cope, some agents would socialize together over drinks like beer and coffee.

Author

Austin Fenis

Language

EN