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Zappos: Building a Unique Company Culture by ScribdTranslations is a document available to read on EtoBox.

Zappos started in 1999 as an online shoe store that faced initial financial difficulties. In 2004, CEO Tony Hsieh moved the company to Las Vegas and achieved profitability in 2005. In 2009, Zappos was acquired by Amazon for $1.2 billion. Zappos focuses on providing an excellent customer service experience and cultivating a company culture based on values such as happiness, passion, and open relationships. This has helped Zappos become

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