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Late Night App Call Center Analysis by Nurul Hidayah is a document available to read on EtoBox.

What is Late Night App Call Center Analysis about?

The document discusses data from an app that allows users to request calls from call center agents for product information and transactions. It provides sample data from a specific date and time period. It then asks 10 multiple choice questions about analyzing trends in the data over a two week period relating to call volume, agent staffing levels, and times of high and low demand.

Author

Nurul Hidayah

Language

EN