About this document
Affinity Diagram in Apollo Hospital TQM by Vindhya Mounika Patnaik is a document available to read on EtoBox.
This document describes how to implement an affinity diagram to organize ideas and issues at Apollo Hospital. It discusses the purpose and benefits of affinity diagrams, as well as the classic and facilitated approaches. The classic approach involves divergent and convergent thinking stages - in divergent thinking, individuals generate ideas independently on notes which are then organized into groups in convergent thinking. Examples demonstrate using affinity diagrams to identify barriers to medication deli
- Author
- Vindhya Mounika Patnaik
- Language
- EN