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Overview of Organizational Citizenship Behavior by minhanhnguyen536 is a document available to read on EtoBox.

What is Overview of Organizational Citizenship Behavior about?

The document provides an overview of Organizational Citizenship Behavior (OCB), emphasizing its significance in enhancing organizational effectiveness by encouraging employees to engage in discretionary, positive behaviors that support their coworkers and the organization. It discusses various definitions, types, and antecedents of OCB, highlighting the importance of individual and organizational factors in fostering such behaviors. The study suggests that OCB can lead to competitive advantages for organiza

Author

minhanhnguyen536

Language

EN