About this document
Interest-Based Relational Conflict Resolution by Diana Marie is a document available to read on EtoBox.
The document discusses different approaches to conflict resolution, including the Thomas-Kilmann Conflict Mode Instrument which identifies 5 styles of dealing with conflict: competing, collaborating, compromising, accommodating, and avoiding. It also describes the Interest-Based Relational approach, which focuses on building good relationships and separating people from problems. Finally, it outlines a 5-step conflict resolution process developed by Manktelow and Carlson that involves setting the scene, gat
- Author
- Diana Marie
- Language
- EN