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About this Business, Management and Accounting article
Post-purchase Shipping and Customer Service Experiences in Online Shopping and Their Impact on Customer Satisfaction: an Empirical Study with Comparison by cao, yingxia; Ajjan, Haya; Hong, Paul; Phau, Ian is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- cao, yingxia; Ajjan, Haya; Hong, Paul; Phau, Ian
- Publisher
- Emerald Group Publishing Limited; Emerald (MCB UP ); Emerald Group Publishing Ltd.; Emerald (ISSN 1355-5855)
- Published
- 2018
- Language
- EN
- Field
- Business, Management and Accounting (Social Sciences)
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