About this document

2011 Balanced Scorecard Performance Metrics by Natasha Clarence is a document available to read on EtoBox.

This document contains targets for both quantitative and qualitative measures for an organization for the year 2011. It includes targets for loans, customer service, marketing, IT tasks, finance, procurement, and delinquency targets. It also provides a summary of actual performance against targets for the month of May 2011, year-to-date performance from January to May, and full-year targets for 2011. Finally, it outlines accounting ratio targets to measure asset quality, liquidity, capital adequacy, rates o

Author

Natasha Clarence

Language

EN