Can I read Transforming Health Care : Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience on EtoBox?

Transforming Health Care : Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience by Charles Kenney; Donald M. Berwick is a science book available to read on EtoBox.

What is Transforming Health Care : Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience about?

For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method. Transforming Health Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology. Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer the patient. This book shows you how you use this system to transform your own organization.

Who reads Transforming Health Care : Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience?

Author

Charles Kenney; Donald M. Berwick

Publisher

Productivity Press

Published

2011

Language

EN

ISBN

9781563273759

Category

science

Subjects

Medical, Social Science, Management

Rating

4.16 / 5 (81 ratings)

Updated

2026-03-14