About this document
Avaya CTI Recording Design Guide by Pedro Esmeralda is a document available to read on EtoBox.
This document provides an overview of Avaya passive and active CTI recording solutions from CyberTech. It describes the different recording methods including active CTI VoIP recording using service observing, single step conferencing, and multiple registrations. It also covers passive CTI recording and the features supported like record on demand, call details reporting, supported codecs, and resilience options. The document is intended to help design CyberTech recording solutions that integrate with Avaya
- Author
- Pedro Esmeralda
- Language
- EN