About this document
Customer Satisfaction in Indian Hospitality by yunus is a document available to read on EtoBox.
This document provides an overview of the hotel industry in India. It discusses that the industry has grown due to increased tourism within India and rising foreign tourist arrivals. The industry is characterized as being seasonal, with high demand from October to April, and labour intensive. Growth has been driven by rising incomes, an expanding middle class, government initiatives to promote tourism, and overall economic growth. The structure of the industry is classified, with hotels ranked by star ratin
- Author
- yunus
- Language
- EN