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What is Tourism Information Technology Overview about?

This chapter introduces key concepts and terms related to tourism and information technology. It discusses the evolution of computing technologies from manual counting aids to modern ubiquitous technologies. It also examines the characteristics of tourism services and how information technologies have been applied strategically in the travel industry, including managing value chains, knowledge, marketing, service delivery and strategic listening. The chapter outlines the structure of the textbook and provid

Author

Kurniawan Gilpuy Gilang

Language

EN