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Organizational Ambidexterity in AI Services by nada ahmed is a document available to read on EtoBox.

What is Organizational Ambidexterity in AI Services about?

The article discusses organizational ambidexterity in the context of achieving cost-effective service excellence through the use of service robots and artificial intelligence. Published in Organizational Dynamics in August 2020, it highlights the importance of balancing exploration and exploitation in organizations. The author, Jochen Wirtz, is affiliated with the National University of Singapore and has a significant number of publications and citations.

Author

nada ahmed

Language

EN